Cloudflare WARP and Zero Trust connectivity issues April 2024

What happened

Cloudflare reported connectivity issues affecting WARP and Zero Trust services on April 18, 2024 at 16:36 UTC. Users of Cloudflare WARP, the company's consumer VPN service, and Cloudflare Zero Trust, its enterprise security platform, are experiencing connectivity problems and degraded internet performance. The company's status page indicates they are actively investigating the incident. No estimated resolution time has been provided.

Business impact

Enterprise teams using Cloudflare Zero Trust for secure remote access may face disrupted workflows and inability to reach internal systems. E-commerce and content delivery operations relying on Cloudflare's network could experience slower page loads or intermittent outages, directly impacting conversion rates and user experience during peak traffic periods.

Background

Cloudflare Zero Trust has become a critical infrastructure component for many enterprises managing remote workforces and secure application access. WARP serves millions of users as both a consumer VPN and the underlying technology for Zero Trust connectivity. Previous Cloudflare outages have demonstrated how single points of failure in major CDN providers can cascade across multiple enterprise websites and applications simultaneously.

What this means for your team

Verify your team's current connectivity to development, staging, and production environments if you use Cloudflare Zero Trust. Document any testing delays or access issues for stakeholder communication. Review your incident response procedures for third-party service disruptions and ensure you have alternative access methods for critical systems. Consider monitoring Cloudflare's status page directly during planned UAT sessions.

What to watch

Monitor Cloudflare's status page for resolution updates and post-incident analysis. Watch for any cascade effects on websites using Cloudflare's broader CDN and security services, which could impact testing schedules.

Sources

WARP connectivity
Cloudflare Status

Timeline

2d ago now