Shopify AI chatbot - I added one to my store instead of hiring a third support rep. Full setup and what actually happened.

I run a small ecommerce brand on Shopify. Around 30-40 support tickets a day, two people handling it. Last year we were drowning. Same questions over and over. "Where's my order?" "What's your return policy?" "Do you ship to Canada?" Stuff that's already on the website but nobody reads the FAQ page. I was about to hire a third person just to keep up. Instead I tried adding an AI chatbot to the Shopify store to see if it could handle the easy stuff. Figured worst case it doesn't work and I hire s

• Shopify AI chatbot - I added one to my store instead of hiring a third support rep. Full setup and what actually happened.
  r/ecommerce
• How do you handle category-based size variants in Shopify?
  r/ecommerce
• hopify AI chatbot - I added one to my store instead of hiring a third support rep. Full setup and what actually happened.
  r/ecommerce

• Quick question — would anyone here be open to looking at a rough approach to handling WooCommerce ops a bit differently? worth-knowing
• Wave of Fraudulent orders - HELP worth-knowing
• How do you actually decide when a Meta campaign is profitable? background
• focusing on profit gave us a daily profit visibility we actually use background
• woocommerce chatbot sync misconfiguration background